Truist Mortgage Refinance: 4 Options, Rates, And Drawbacks

Complete guide to Truist mortgage refinancing: rates, options, and what you need to know.

By Sneha Tete, Integrated MA, Certified Relationship Coach
Created on

Truist Mortgage Refinance Review: A Comprehensive Guide

Truist Bank has established itself as a significant player in the mortgage refinancing landscape, offering a variety of loan products and services to borrowers across the United States. This comprehensive review examines what Truist has to offer for mortgage refinancing, including its strengths, limitations, and overall value proposition for different types of borrowers.

Best For Newcomers to Mortgage Refinancing

Truist distinguishes itself by providing personalized, one-on-one guidance specifically designed for mortgage refinance loan borrowers. This approach proves particularly valuable for individuals unfamiliar with how mortgage refinancing works. The bank recognizes that refinancing can be complex and offers educational resources and personalized advice to help borrowers navigate the process with confidence.

The financial institution offers multiple refinancing products to suit different needs, including fixed-rate mortgage refinance loans, cash-out mortgage refinance loans, the Veterans Affairs (VA) Interest Rate Reduction Refinance Loan (IRRRL), and a cash-out version of the VA IRRRL. This diverse portfolio ensures that most borrowers can find a product that aligns with their specific refinancing objectives.

Straightforward Online Application Process and Loan Management

Truist has invested significantly in making the mortgage refinance application process as seamless as possible. The entire application process, including document uploads, can be completed online without visiting a branch. This digital-first approach appeals to borrowers who prefer convenience and flexibility.

The Truist mobile app enhances the borrower experience by allowing customers to manage their mortgage or refinance conveniently from their smartphones. Features include viewing account statements, setting up electronic payments, activating account alerts, and going paperless. These capabilities make it easy for refinance borrowers to stay on top of their loans after closing.

Understanding Truist’s Refinancing Offerings

Truist provides several refinancing options designed to meet different financial situations and goals. Understanding these offerings is essential for borrowers considering refinancing with Truist.

Fixed-Rate Refinance Loans

Truist offers fixed-rate mortgage refinance loans available in both 15- and 30-year terms. The flexibility of these options allows borrowers to choose a timeframe that aligns with their financial goals. With either loan term, borrowers can purchase discount points to reduce their interest rate. Each point costs 1% of the loan size and typically reduces the APR by approximately 0.25% on average.

It’s important to note that Truist does not publicly disclose loan minimums, maximums, or specific fees such as closing costs. This information becomes available only when borrowers proceed through the application process with a Truist representative.

Cash-Out Refinance Options

Cash-out mortgage refinance loans enable borrowers to access additional funds beyond what is needed to cover their outstanding mortgage balance. This option appeals to homeowners who need capital for home improvements, debt consolidation, or other major expenses.

To qualify for Truist’s cash-out refinance, borrowers must meet specific requirements including a minimum credit score of 720 and a maximum loan-to-value (LTV) ratio of 70%. These requirements reflect Truist’s conservative lending standards and emphasis on borrower creditworthiness.

VA Interest Rate Reduction Refinance Loan (IRRRL)

Truist recognizes the unique needs of veterans and offers the VA Interest Rate Reduction Refinance Loan program. This specialized refinancing option allows veterans to replace an existing VA loan with a new VA IRRRL, potentially reducing their mortgage interest rate and monthly payments.

The maximum loan amount for a VA IRRRL through Truist is $750,000. Truist offers fixed rates on these loans for terms up to 30 years, providing veterans with flexibility in structuring their refinance to match their financial situation.

VA IRRRL Cash-Out Refinance

Truist extends its VA refinancing offerings with a cash-out version of the IRRRL program. Qualified veterans can borrow more than their original mortgage amount, accessing equity while potentially reducing their interest rate. This dual benefit makes the program attractive for veterans with substantial home equity.

Credit score requirements for VA IRRRL cash-out refinance range from 640 to 720, and the maximum loan-to-value ratio is 105%. These terms are somewhat more flexible than standard cash-out refinance requirements, reflecting the favorable treatment extended to the veteran community.

Truist Mortgage Refinance Pricing and Fees

Understanding the pricing structure and fees associated with mortgage refinancing is crucial for borrowers evaluating their options.

Interest Rates and Transparency

Truist maintains a dedicated website section where current mortgage refinance rates are displayed and updated daily. This transparency allows prospective borrowers to view conventional mortgages and mortgage refinancing products with current interest rates and APRs, displayed both with and without discount points purchased. This approach helps borrowers make informed comparisons.

Fee Structure

One notable advantage of Truist’s mortgage products is that the bank does not charge prepayment penalties on any of its mortgage offerings. This means borrowers can pay off their refinanced loans early without incurring additional fees.

However, Truist does not publicly disclose other fees online, such as origination fees or closing costs. According to Truist representatives, this information is only available to applicants after they initiate the application process. While Truist does offer relationship pricing and special incentives for existing customers, these details require direct communication with the bank.

Credit Score and Eligibility Requirements

Truist maintains specific credit score requirements that borrowers should understand before applying.

For standard mortgage refinance loans, Truist requires a minimum credit score of 720. This requirement is higher than many competing lenders, which may make it more challenging for borrowers with good but not excellent credit to qualify. Other mortgage refinance lenders often work with borrowers with lower credit scores, providing more flexibility in the lending landscape.

The minimum credit score of 720 is a notable consideration when comparing Truist to other refinance options. Borrowers with credit scores below this threshold may need to explore alternatives or take steps to improve their credit before applying with Truist.

Cons and Limitations

While Truist offers numerous advantages, potential borrowers should also be aware of several limitations.

Limited Geographic Availability

Truist’s mortgage refinancing services are not available in every state. Alaska, Arizona, and Hawaii do not have access to Truist mortgage products. Borrowers in these states must seek alternative lenders for their refinancing needs. This geographic limitation is a significant consideration for those living in these regions.

High Credit Score Requirement

As mentioned previously, the 720 minimum credit score requirement is higher than many competitors. This effectively excludes borrowers with good credit scores (generally defined as 670-739) from accessing Truist’s refinance products.

Customer Satisfaction Concerns

Truist faces significant challenges in the area of customer satisfaction. Despite holding an A+ rating from the Better Business Bureau (BBB), the bank’s review rating based on over 2,000 reviews stands at just 1.09 out of 5 stars. This dramatic disparity suggests systematic issues with customer experience.

Common complaints in customer reviews detail hidden or unexpected fees related to credit cards and banking products, as well as poor communication from customer service representatives. While these complaints may not all relate to mortgage refinancing specifically, they raise questions about the bank’s overall service culture and transparency.

Website and Technology Issues

Some borrowers have reported experiencing issues with the Truist website, suggesting that technology infrastructure may not be as robust as competitors. This can be frustrating for borrowers who prefer handling their mortgage applications and account management online.

Strengths and Competitive Advantages

Despite the limitations noted above, Truist offers several meaningful advantages for refinance borrowers.

The personalized advice and educational resources provided by Truist are particularly beneficial for first-time refinance borrowers who may feel overwhelmed by the process. This human touch helps borrowers understand their options and make informed decisions.

Truist’s convenient daily rate updates on its website make it easy for borrowers to monitor rate trends and plan their refinancing strategy. The variety of refinancing products, particularly the VA IRRRL options for veterans and specialized programs like physician loans, demonstrates the bank’s commitment to serving diverse borrower populations.

The no prepayment penalty policy is another significant advantage, particularly for borrowers who may benefit from paying off their loans early.

Refinancing Trends and Truist’s Position

Historical data shows that Truist has been actively engaged in the refinancing market. From 2019 to 2021, Truist originated more refinance loans (including both rate-and-term and cash-out types) than home purchase loans. In 2021, refinance loans represented 30.3% of Truist’s mortgage volume, while cash-out refinancing accounted for 12.11% of total originations.

This refinancing focus reflects the broader industry trend during the period of historically low interest rates. As rates have increased from their pandemic lows, refinancing volume across the industry has cooled. However, Truist remains positioned to serve borrowers seeking to refinance into better terms.

Is Truist Right for Your Refinance?

Truist may be an appropriate choice for refinancing if you meet certain criteria. The bank is particularly suitable for:

– Borrowers new to mortgage refinancing who value personalized guidance and education- Veterans interested in VA IRRRL refinancing options- Borrowers with credit scores of 720 or higher- Existing Truist customers who may benefit from relationship pricing- Borrowers in states where Truist operates and who value having in-person branch access

However, borrowers should carefully consider Truist’s limitations, particularly the high credit score requirement, customer satisfaction concerns, and limited geographic availability.

Frequently Asked Questions About Truist Mortgage Refinancing

Q: What is the minimum credit score required for Truist mortgage refinancing?

A: The minimum credit score requirement for mortgage refinance loans through Truist is 720. This is higher than many competing lenders, which may be a barrier for borrowers with good but not excellent credit.

Q: Does Truist charge prepayment penalties on refinanced mortgages?

A: No, Truist does not charge prepayment penalties on any of its mortgage products, including refinanced loans. This allows borrowers to pay off their loans early without incurring additional fees.

Q: Where can I apply for a Truist mortgage refinance?

A: You can apply for a Truist mortgage refinance online through the Truist website, by phone at 855-445-0999, or in person at a branch location if you prefer face-to-face interaction.

Q: What refinancing options does Truist offer?

A: Truist offers fixed-rate refinance loans (15 or 30-year terms), cash-out refinancing, VA IRRRL refinancing, and VA IRRRL cash-out refinancing for qualified veterans.

Q: Does Truist disclose its closing costs and fees upfront?

A: Truist does not disclose loan minimums, maximums, or specific fees such as closing costs online. This information is only available during the application process with a Truist representative.

Q: In which states can I refinance with Truist?

A: Truist mortgage refinancing is available to qualified borrowers in 47 states. The service is not available in Alaska, Arizona, or Hawaii.

Q: Can I purchase discount points to lower my interest rate?

A: Yes, with Truist’s fixed-rate refinance loans, you can purchase discount points to reduce your interest rate. Each point costs 1% of your loan size and typically reduces your APR by approximately 0.25% on average.

Q: What is the maximum loan amount for a VA IRRRL through Truist?

A: The maximum loan amount for a VA IRRRL through Truist is $750,000. Truist offers fixed rates on these loans for terms up to 30 years.

Q: Does Truist offer cash-out refinancing options?

A: Yes, Truist offers both conventional cash-out refinancing (requiring a 720 minimum credit score and 70% LTV) and VA IRRRL cash-out refinancing (with credit scores ranging from 640 to 720 and up to 105% LTV).

Q: Can I manage my Truist mortgage refinance through a mobile app?

A: Yes, Truist offers a mobile app that allows you to view statements, set up electronic payments, activate account alerts, and go paperless for managing your mortgage or refinance conveniently.

References

  1. Truist Mortgage Refinance Review — Money. 2025. https://money.com/truist-mortgage-refinance-review/
  2. Truist Mortgage Reviews 2025: Cost, Pros & Cons — Consumer Affairs. 2025. https://www.consumeraffairs.com/finance/truist-mortgage.html
  3. Truist Mortgage Review 2025 — LendingTree. 2025. https://www.lendingtree.com/home/mortgage/truist-mortgage-review/
  4. Truist Mortgage Review 2025 — NerdWallet. 2025. https://www.nerdwallet.com/mortgages/reviews/truist-mortgage
  5. Truist Mortgage Review 2025 — Bankrate. 2025. https://www.bankrate.com/mortgages/reviews/truist/
Sneha Tete
Sneha TeteBeauty & Lifestyle Writer
Sneha is a relationships and lifestyle writer with a strong foundation in applied linguistics and certified training in relationship coaching. She brings over five years of writing experience to fundfoundary,  crafting thoughtful, research-driven content that empowers readers to build healthier relationships, boost emotional well-being, and embrace holistic living.

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