Bekins Van Lines Review: Moving Company Services
Comprehensive review of Bekins Van Lines moving services and relocation options.
Bekins Van Lines Review: America’s Most Experienced Moving Company
When it comes to moving companies in the United States, few names carry as much weight and history as Bekins Van Lines. As the oldest still-operating moving company in America, Bekins has spent over a century perfecting the art of relocation. But does their extensive experience translate into superior service today? This comprehensive review explores everything you need to know about Bekins Van Lines, from their service offerings to customer satisfaction, pricing, and how they stack up against competitors in the moving industry.
Bottom Line: Is Bekins Van Lines Right for You?
Bekins Van Lines offers solid, professional service with an optional priority moving option for those who need expedited relocation. The company performs professional everyday moves according to customer reviews and maintains a reputation as a reliable choice for most moving scenarios. As a licensed household goods carrier with the Federal Motor Carrier Safety Administration (FMCSA), Bekins operates with USDOT #2256609 and maintains comprehensive coverage across 50 states through its network of 350 licensed agents.
What Makes Bekins Van Lines Stand Out
Bekins distinguishes itself through several key features that set it apart in the competitive moving industry. The company’s standout offering is its optional white-glove moving service, known as Priority Relocation Service. This comprehensive moving option represents one of the fastest and most thorough options available in the industry today. While pricing for this service can be substantial, it caters specifically to individuals with minimal tolerance for complications or delays.
Key Strengths
Several factors position Bekins as a strong choice for many moving scenarios:
- Optional white-glove moving service with comprehensive support
- Dedicated moving manager assigned to each relocation
- Ballpark online quotes available for long-distance moves
- Binding virtual or in-home quotes to lock in pricing
- Extensive network of 350 agents ensuring geographic coverage
- Professional packing and loading services
- Available specialty packing for delicate and valuable items
- Full-replacement value protection options
Comprehensive Service Offerings
Local Moving Services
Local moves, typically defined as relocations within the same state, can be just as complex as cross-country transitions. Bekins offers comprehensive full-service packing and loading options with its local moving packages. The company’s professional teams handle everything from careful item assessment to strategic packing arrangements, ensuring your belongings arrive safely at your new residence.
Long-Distance Moving
Bekins can transport you to any state in the country. For areas not directly served by Bekins, the company leverages its extensive network of 350 licensed agents to reach virtually every corner of the United States. This extensive reach means that whether you’re moving from New York to California or from a small town to a major metropolitan area, Bekins has solutions available.
Specialized Packing and Loading
Proper packing is crucial for preventing damage during transport. Bekins employs experienced professionals who understand the intricacies of different item types and use appropriate crating supplies and packing techniques. The company can pack antiques, fragile items, and other valuables requiring special protection. Bekins also specializes in moving large, unusual items like pianos and pool tables that most moving companies cannot accommodate.
Additional Services
Beyond standard moving, Bekins provides several supplementary services to address various relocation needs:
- Storage solutions for temporary or long-term needs
- Additional property protection coverage
- Specialty item moves for pianos, artwork, and collectibles
- Senior moves with specialized care and attention
- Employee relocation services for corporate clients
The Priority Relocation Service: Premium Moving Experience
For customers seeking the ultimate moving experience without compromise, Bekins offers its Priority Relocation Service. This premium option includes several exclusive benefits designed to eliminate stress and ensure flawless execution.
With Priority Relocation Service, last-minute requests are accommodated without additional complications. The service includes full packing and unpacking at both origin and destination. Unlike standard moves where truck space may be shared with other shipments, Priority Relocation Service provides unshared truck space dedicated entirely to your belongings. The company guarantees on-time delivery, with $100-per-day compensation if delivery dates are missed. Additionally, availability is maintained even during peak moving season when standard services may be fully booked.
This service is ideal for individuals who have procrastinated, require unexpected moves, or simply prefer leaving relocation details to professionals.
Pricing and Payment Options
Bekins does not require a deposit or prepayment before beginning your move, providing financial flexibility. The company also does not charge fees for paying with credit cards, making it convenient to use rewards programs or manage cash flow. However, it’s important to note that Bekins typically prices at the higher end of the moving company spectrum, particularly for residential moves. Online estimates are available specifically for long-distance moves, allowing you to compare quotes before committing.
Service Area Coverage
Bekins operates across all 50 states, covering approximately 95% of the United States. While this extensive coverage makes them available to most Americans, some specific areas may not be directly served by Bekins’ own operations. In such cases, the company partners with its network of licensed agents to provide service. It’s advisable to verify availability in your specific area before finalizing plans.
Bekins Van Lines Advantages and Disadvantages
Pros
- Available specialty packing for valuable and delicate items
- Full-replacement value protection options for comprehensive coverage
- Priority moving service for expedited relocations
- Dedicated move manager providing personalized attention
- No deposit or prepayment required upfront
- Binding virtual or in-home estimates available
- Capable of handling specialty items like pianos
- Extensive experience dating back to 1891
Cons
- Some complaints about damage reported in online reviews
- Online estimates available only for long-distance moves
- Not available in all areas despite broad coverage
- Service may miss pickup and delivery dates occasionally
- Higher pricing compared to some competitors
- Some customer reports of communication difficulties
Quality Assurance and Licensing
Bekins maintains its reputation through careful quality control measures. The company is a licensed household goods carrier with the Federal Motor Carrier Safety Administration (FMCSA), operating under USDOT #2256609. Many agents within the network are Silver Certified, indicating special training for elderly moves and other specialized relocations. The company’s long-standing reputation dating back to 1891, combined with its A+ rating from the Better Business Bureau, demonstrates consistent commitment to quality service.
Damage Claims and Customer Support
Despite careful handling, occasional damage can occur during any move. Bekins provides a comprehensive guide to damage claims on its website, ensuring customers understand the process and their options. The company maintains the ability to address issues through dedicated claims representatives. If you experience damage or other issues with your move, it’s recommended to maintain contact information for your dedicated moving manager and communicate issues promptly.
Comparing Bekins to Other Moving Companies
When evaluating Bekins against competitors like Safeway Moving, both companies offer A+ ratings from the Better Business Bureau and provide specialized services including senior moves. However, Bekins maintains a larger, more established network allowing them to tackle moves in Hawaii, Alaska, and international relocations where some competitors cannot operate. Safeway Moving, by contrast, offers 24/7 customer service and 30 days of free storage for all interstate moves, distinguishing itself through these specific benefits.
Frequently Asked Questions
Q: Does Bekins require a deposit before moving?
A: No, Bekins does not require a deposit or prepayment before beginning your move, providing financial flexibility and ease of commitment.
Q: Can Bekins move my piano or other specialty items?
A: Yes, Bekins specializes in moving large, unusual items including pianos, pool tables, and other specialty pieces that require professional handling and expertise.
Q: What areas does Bekins service?
A: Bekins operates across all 50 states and covers approximately 95% of the United States through its network of 350 licensed agents and direct operations.
Q: What is Priority Relocation Service?
A: Priority Relocation Service is Bekins’ premium white-glove moving option that includes full packing and unpacking, unshared truck space, guaranteed on-time delivery with daily compensation if late, and availability during peak season.
Q: Can I get an online quote from Bekins?
A: Bekins offers ballpark online quotes for long-distance moves. Binding estimates can be obtained through virtual surveys or in-home consultations.
Q: Does Bekins offer packing services?
A: Yes, Bekins offers professional packing services including specialty packing for antiques, fragile items, and valuable possessions. You can choose to have them pack specific rooms or items to manage costs.
Q: What protection does Bekins offer for my belongings?
A: Bekins offers full-replacement value protection options and additional property protection coverage to safeguard your belongings during transit.
Final Verdict on Bekins Van Lines
Bekins Van Lines represents a solid choice for most moving scenarios, particularly for those seeking professional service with optional white-glove treatment. The company’s century-plus history, extensive agent network, comprehensive service offerings, and commitment to customer satisfaction through dedicated moving managers position it as a reputable relocation partner. While pricing runs higher than some competitors and occasional complaints about damage or missed dates appear in customer reviews, these issues remain relatively rare compared to the company’s high volume of successful moves.
For individuals prioritizing professional handling, specialty item expertise, and peace of mind, Bekins provides value despite premium pricing. Those seeking budget-friendly options or requiring guaranteed delivery dates might explore alternatives. However, for complex relocations, corporate moves, specialty item transportation, or situations where priority service matters, Bekins Van Lines delivers professional, experienced moving solutions backed by one of America’s most established relocation companies.
References
- Bekins Van Lines Review — NerdWallet. 2025. https://www.nerdwallet.com/home-ownership/moving/reviews/bekins
- Bekins Van Lines Review: Moving Companies — Money. 2025. https://money.com/bekins-van-lines-review-moving-companies/
- Federal Motor Carrier Safety Administration License Records — U.S. Department of Transportation. https://safer.fmcsa.dot.gov/
- Is Bekins Van Lines Legit? 2025 Review — moveBuddha. 2025. https://www.movebuddha.com/blog/bekins-van-lines-review/
- Better Business Bureau Rating for Bekins Van Lines — Better Business Bureau. https://www.bbb.org
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